The cleaning industry can find it difficult to attract and retain quality employees as the work is sometimes strenuous and customers are quick to complain about poor service. Employees want to feel that they are appreciated and valued as an important part of the organisation. At Calabash Group Services we pride ourselves in taking the proper steps to keep employees motivated so we retain a hard-working and loyal staff. We encourage continuous development through NVQ, Health & Safety and a variety of other training courses. Workers who excel are offered additional responsibilities and we support promotion from within the company, so that cleaning staff have the opportunity to become supervisors and then to become area managers. Employee of the Month awards recognise outstanding achievements while bonus schemes encourage staff to exceed performance levels. Satisfaction, recognition and reward are the reasons behind our success in retaining so many valuable staff.